Listening to Customer Needs Drives Innovation: OSP Expands with Webcontrol K2 Plus
Listening to Customer Needs Drives Innovation: OSP Expands with Webcontrol K2 Plus
As one of Japan’s leading label manufacturers, Osaka Sealing Printing Co., Ltd. (OSP) has maintained a strong partnership with Webcontrol since the installation of its first K3 Shrink Sleeve Seaming Machine in 2020.
During the initial K3 project, Webcontrol worked closely with OSP to develop several customized solutions tailored to its production requirements. Through years of successful operation and continuous collaboration, valuable customer feedback became an important driving force behind further product innovation.
In 2025, OSP once again selected Webcontrol by investing in a new K2 Plus Shrink Sleeve Seaming Machine, demonstrating its continued confidence in Webcontrol’s technology, performance, and service capabilities.
Moving from Manual Adjustment to Advanced Automation
The new K2 Plus represents more than a capacity expansion. It reflects OSP’s commitment to improving operational efficiency, production consistency, and automation.
Based on practical production needs and customer feedback gathered over years of cooperation, Webcontrol has incorporated a range of advanced features into the K2 Plus platform, including:
- Auto Offset System
Automatically monitors and adjusts seam position during production, reducing manual intervention while improving seam consistency and product quality.
- Dual Glue System
Allows operators to switch quickly between different adhesive settings and product specifications, minimizing changeover time and increasing production flexibility.
- Enhanced Perforation Adjustment Design
Developed in response to customer feedback, the perforation device has been redesigned to provide easier and more intuitive adjustment. The improved setup process enables operators to make adjustments more efficiently, reducing setup time and supporting smoother production changeovers.
Customer-Driven Innovation
At Webcontrol, innovation begins by listening to customers.
Many of advanced features now available on the K2 Plus platform are the result of long-term collaboration with customers like OSP. By understanding real production challenges and transforming feedback into practical engineering solutions, Webcontrol continues to help customers improve productivity, product quality, and operational efficiency.
A Partnership Built on Trust
OSP’s decision to invest in a second Webcontrol seaming machine is a testament to the successful partnership established over the years.
From the K3 project to the automated K2 Plus upgrade today, the collaboration demonstrates how close cooperation between customer and supplier can drive continuous improvement and long-term success.
Webcontrol remains committed to delivering innovative shrink sleeve converting solutions while supporting customers worldwide through responsive service, engineering expertise, and customer-focused product development.